Certified Flooring Inspections

Certified Flooring Inspections

Ultra-Clean is the number one residential and commercial flooring inspection company in Winnipeg, Canada. We have over twenty-five years inspection experience, more credentials than any flooring inspector in the province and we are recognized by the “Queens Bench” as an expert. It just makes sense that you choose Ultra-Clean please call: (204) 667-8735 to discuss your flooring problems.

Inspection services are used by:

  • Home owners
  • Architects
  • Insurance adjusters
  • Lawyers
  • Flooring Retailers
  • Contractors
  • Flooring Manufacturers

Owner, Don Magnussen, has been a Certified Flooring Inspector for over twenty-five years, has more flooring certifications than any other flooring inspector in the province and is recognized by the “Queens Bench” as a flooring expert.

Certified to Inspect:

  • Carpet damaged by water, improper cleaning, improper installation, manufacturing defects, and more.
  • Hardwood and Engineered floors such as oak, maple, birch, ash, mahogany and bamboo that are scratched, warped, cupped, peaked, water damaged, improperly installed, as well as subfloor issues and more…
  • Ceramic Tile that has cracked or missing grout, peaked subfloors, deflection problems, improperly installed tiles, breakage, warranty failures and more…
  • Concrete calcium chloride testing and relative humidity testing
  • Vinyl and Linoleum Flooring with installation problems, manufacturing defects, plasticizer migration, yellowing, seam peaking, coating and adhesive failures, peeling flooring and more…
  • Rubber Flooring adhesive problems, peaking at seams, manufacturing defects, improper installation and other flooring problems

What is a Certified Inspector?

A Certified Inspector is qualified to inspect flooring problems and render an opinion as to what party is responsible for the flooring failure.

Certified Inspectors are trained to render independent conclusions based on the specifics of the claim including the history, conditions of the flooring, site environment, specific measurements and applicable field testing.

Areas of responsibility may be one or more of five:

Manufacturer: Responsible for defects in the floor that are either visible or latent.

Installer: Responsible for any installation that is not done according to “Industry Standards” or “Manufacturing Specifications”. Manufacturing installation standards are always the minimum standard to adhere to.

Consumer: Is responsible for any site related problems that relate to poor maintenance or damage.

Specifier: Is responsible for any product which is installed or placed in a use for which it is not designed.

Acts of Nature: Are defined as situations and/or conditions beyond the control of man.

WARNING: It is advisable to ask questions of an inspector prior to commissioning his or her services.

Some questions to ask:

  • How many years of industry experience? (15 years minimum is best)
  • How many years of experience as an independent inspector (more than 10 years is best)

Background Questions You Should Ask An Inspector:

  • Do you have any installation experience?
  • Do you have any sales experience?
  • Manufacturing Experience?
  • (Installation and sales are helpful, if not the best combination)

The Investigative Process:

After being commissioned, the Inspector will:

  1. Perform an onsite investigative evaluation to:
  • Define the problem
  • Obtain a chronological history of the flooring installation and material
  • List detailed observations of the problems area(a)
  • Perform Field tests, photo documentation if required and record the results


  1. Write comprehensive inspection report containing:
  • Statement of claim or problems(s)
  • Site description
  • Claim history
  • Detailed physical description of problem(s)
  • Numbered photos documenting problems(s)
  • Field test results
  • Applicable industry or manufacturing standards
  • Conclusion based on collected data and field tests
  • Identification of responsible party
  • Recommendations to, rectify or repair the problem only if asked for

Inspections Fees:

No two sites or circumstances are the same leaving us the need to discuss each case individually.

Please call us to discuss the flooring and problems with the flooring

The costs are related to:

  • The specific product installed as different tests, testing equipment, and materials and time are required
  • Where the flooring is installed such as basement or main floor and sub-floor types
  • The problems with the flooring
  • And the distance from our office in Winnipeg, Manitoba. Travel charges may be included for the inspections outside city of Winnipeg

Please call: (204) 667-8735 to discuss your flooring problems. We can quote you a guaranteed fee with the information given over the phone and inspection fee s are due upon time of inspection.

Are Certified Inspection Reports Legal Documents?

“Certified Inspection Reports” are legal documents written to offer as evidence in the event the opposing side refuses to offer resolution.

Our experience has given us the unique position of being able to testify in a court of law as a Queens Bench Representative expert in the flooring industry. We can testify on your behalf in a court case were expert testimonials are required.

Court Expert Witness Fees: Retainer per agreement to serve

Minimum Fee (1/2 day) $500.00

Over ½ day $1000.00

Plus Actual Expenses: Mileage, Air Fare, Car Rental, Lodging, Meals etc.

Please call: (204) 667-8735 to speak with us about your specific legal requirements or ask for more information during your call about your flooring inspection completed.


Why choose a Certified Professional?       

NWFA Certified Professionals have gone above and beyond to earn their certifications. They have undergone testing to earn their credentials and must completed continuing education requirements in order to maintain their certification.

NWFA Certified Professionals are recognized in the wood flooring industry as the best in the business. In fact, more than 30 manufacturers recommend the use of an NWFA Certified Professional in their guidelines. NWFA offers certifications for installers, sand & finishers, sales counselors, and wood flooring inspectors.


What is a Certified Professional?

The NWFA’s Certification Program was developed to recognize and promote competence of wood flooring professionals throughout the industry. Industry professionals undergo both written and hands-on testing to earn their certifications


Certified Wood Flooring Inspector Standards of Professional Conduct

These Standards govern inspections that are defined as identification of the concern, conduction of applicable testing methods, and determination of a conclusion based on the results of findings.

As an NWFA Certified Wood Flooring Inspector, I subscribe, without reservation, to these

Standards of Professional Conduct:


  1. To deal with my clients with honesty and integrity.
  2. To inspect wood flooring responsibly in terms of the inspection process, data collection, testing, and investigative procedures.
  3. To inspect wood flooring in an unbiased manner.
  4. To issue inspection reports only on flooring I personally have inspected and for which I have collected data.
  5. To draw my conclusions based on facts, without stating opinions or using misleading statements.
  6. To support conclusions with testing, observation and relevant manufacturer/industry guidelines and include such supporting information within the report.
  7. To address and report on only the problem/concern set forth by the commissioning party.
  8. To sign, date and include my NWFACP inspector number in all NWFACP inspection reports.
  9. If contracted to do so, to recommend appropriate remedial action and to state my commissioning party’s request of services in my report.
  10. To consider the report the property of the commissioning party and to whom the inspection is billed, and to not release my report to anyone other than my commissioning party. (Exception that the reports may be reviewed by NWFACP for certification requirements, complaint review, or as required by law.)
  11. To conduct myself in a manner that will not discredit me or the NWFACP program.
  12. To perform no act, as a Certified Inspector of Wood Flooring, that could be construed as a conflict of interest, such as to submit a bid to make corrections on a floor I inspected and made a determination on the status of that floor.
  13. To promote the merits of my services and the NWFACP program along with its purposes and goals in advancing the wood flooring industry.
  14. To abide by these Standards of Professional Conduct and recognize the NWFA Certified Professionals organization as the authority in all matters relating to enforcement of these Standards, within prevailing legal limits.
  15. To reveal all material facts without degrading or making derogatory comments regarding any involved party.


I endorse the NWFACP Standards of Professional Conduct and understand that, pursuant to NWFA Certified Professionals organization bylaws, violation of any of these standards can result in revocation of my Certified Wood Flooring Inspector status.


Signed Date: Magnussen

Print Name Company: Ultra-Clean


Ultra-Clean proud member of the WFCA

About the World Floor Covering Association

The World Floor Covering Association (WFCA) is the flooring industry’s only unbiased source of information. The WFCA and its 3,000-strong flooring store retailer membership is dedicated to providing consumers the information, service and support needed to ensure a successful flooring purchase experience.

For almost 50 years, the World Floor Covering Association has played a major role in the advancement of the floor covering industry – shaping public and industry policy, promoting professional development through certification and providing its retailer members the business tools and resources to increase profitability.


Don Magnussen of Ultra-Clean is FCITS certified hard surface flooring inspector

FCITS, Flooring Consultants and Inspection Training Service, was established in 1988 under the name Floor Covering Institute of Technical Services, The name was recently change to better reflect the type of business that is conducted at FCITS.

FCITS is located in Dalton, GA in the heart of the floor covering industry. With just a short distance to any of the major manufacturers, FCITS has the inside track with changes in the flooring industry.

More About Us at Ultra-Clean

Our professional reputation, experience, and education speaks for itself.  When you are comparing services with other flooring inspection companies, you’ll notice our staff are the most qualified in North America.  We would be happy to discuss any questions you have about hiring our company to inspect your flooring.


NWFA – Bamboo Workshop
St. Louis, MO. November 2013

NWFA – Engineered Wood Flooring Workshop
St. Louis, MO. November 2013

NWFA – Inspecting Sand & Finish Workshop
St. Louis, MO. November 2013

NWFA – Utilizing Testing Labs Workshop
St. Louis, MO. November 2013

NWFA – Report Writing Workshop
St. Louis, MO. November 2013

Hydro-Force – Wood Preservation Certification
Winnipeg, MB. June 2013

Bridgepoint – Tile & Grout Cleaning Certification
Winnipeg, MB. June 2013

Bridgepoint – Commercial Cleaning Certification
Winnipeg, MB. June 2013

Bridgepoint – Spot & Stain Removal Certification
Winnipeg, MB. June 2013

Bridgepoint – Leather Cleaning Certification
Winnipeg, MB. June 2013

Bridgepoint – Distributor Training Seminar
Nashville, TN. February 2013

Hygienitech – Certified Allergen Specialist
Punta Gorda, FL. April 2012

NWFA – Wood Floor Inspection School
Las Vegas, NV. March 2011

Wood University – Understanding Engineered Wood
Winnipeg, MB. December 2010

Wood University – Connection Design Theory
Winnipeg, MB. December 2010

Wood University – Fastener Types
Winnipeg, MB. December 2010

Wood University – Connection Techniques
Winnipeg, MB. December 2010

Wood University – Connection Design Examples
Winnipeg, MB. December 2010

FTI – Hardwood & Laminate Inspector
Houston, TX. March 2010

FCITS – Certified Hard Surface – Hardwood Inspector
March 2008

FCITS – Certified Hard Surface – Laminate Inspector
March 2008

NWFA Wood Floor Inspection School
St. Louis, MO. September 2006

FCITS – Certified Hard Surface Vinyl Inspector
March 2008

FCITS – Certified Hard Surface – Vinyl Sheet Inspector
March 2008

FCITS – Certified Hard Surface – Rubber Tile Inspector
March 2008

FCITS – Certified Hard Surface – Ceramic Tile Inspector
March 2008

FCITS – Certified Hard Surface – Linoleum Inspector
March 2008

FTI – IICRC Subfloor/Substrate Inspector
Houston, TX. March 2006

FTI – IICRC Resilient Flooring Inspector
Houston, TX. March 2006

Mohawk Industries- Hardwood & laminate Installation Course
August 2006

Mohawk Industries – Ceramic Tile Installation Course
May 2006

ET&T – Mold Remediation in Buildings Course
October 2003

TCA – Commercial Carpet Cleaning Maintenance
May 2002

Academy of Textiles & Flooring Senior Carpet Inspector
April 1993

Flooring & Cleaning Degrees & Certifications

• NWFA Certified Wood Floor Inspector
• IICRC Certified Senior Carpet Inspector
• IICRC Certified Substrate/Subfloor Inspector
• FCITS Certified Hard Inspector (Hardwood, Engineered, Laminate, Vinyl, Linoleum, Rubber, Ceramic Tile)
• IICRC Certified Carpet Cleaning Technician
• IICRC Certified Commercial Maintenance Technician
• IICRC Certified Upholstery Cleaning Technician
• IICRC Certified Color Repair Technician
• IICRC Certified Fire & Smoke Restoration Technician
• IICRC Certified Water Damage Technician
• IICRC Certified Floor Care Technician
• IICRC Certified Leather Cleaning Technician
• IICRC Certified Applied Microbial Remediation Technician
• IICRC Certified Carpet Repair & Reinstallation Technician

Special Awards

• IICRC Regional Supervisor
• IICRC Master Textile Cleaner
• IICRC Master Fire & Smoke Restorer
• IICRC Approved Carpet & Upholstery Cleaning Instructor
• Recognized by Queens Bench as Certified Flooring Inspector

Professional Memberships

Canadian Green Cleaners Association (CGCA)
Founder & Director
2013 – Present

World Floor Covering Association
2013 – Present

National Wood Flooring Association (NWFA)
2004 – Present

Institute of Inspection & Cleaning & Restoration (IICRC)
1989 – Present

Floor Covering Inspection Training Service (FCITS)
2008 – Present

Professional Activities

IICRC Laminate & Hardwood Course Committee
2008 – Present



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