Warranty Cleaning Requirements

Carpet Manufacturers’ Warranty Cleaning Requirements

Shaw Carpet Cleaning

In addition to frequent vacuuming, it’s important to clean your carpet on a regular basis. Cleaning systems will remove the oily, sticky soil that vacuums can’t take out, and will help keep your carpet looking great over time.

Cleaning systems target the soils that result from cooking vapors, air pollution, and tracked-in dirt. The particles of oily soil deposited on carpet fibers can cause gradual but significant dulling of colors. The color isn’t lost, but is hidden under the film. If this type of soil is allowed to accumulate, it begins to attract and hold the dry soil.

Importance of a cleaning schedule

If the carpet is cleaned before it becomes too unsightly, the cleaning chore will be easier and more successful. Carpet in a typical household should be cleaned every 12 to 18 months, depending on the number of residents and amount of activity.

Choosing the proper cleaning system is important. Some systems may leave residues which accelerate re-soiling and defeats the whole purpose of cleaning.

Shaw’s choice: Hot water extraction

Research indicates that the hot water extraction system provides the best capability for cleaning. This system is commonly referred to as “steam cleaning,” although no steam is actually generated. The process consists of applying a cleaning agent into the carpet pile and using water in the extractor to recover the used solution and soil. This can be done from a truck-mounted unit outside the home with only the hose and wand brought inside or by a portable system brought into the home.

Shaw warranties require that the homeowner be able to show proof of periodic cleaning by hot water extraction (commonly called “steam” cleaning) by a professional cleaning service or do-it-yourself system, using equipment that is certified under the Carpet and Rug Institute’s Seal of Approval program. We strongly recommend cleaning systems that have achieved the Gold Level Performance in the CRI Seal of Approval Program.

Professional advantages

Professional carpet cleaners are a great choice for your floor. Their cleaning equipment has more extraction power than the rental units available to individuals, and the carpet should dry more quickly. True professionals also understand the equipment, know the proper cleaning agents for the situation at hand, and recognize the differences in fibers and carpet construction.

Locate a professional carpet cleaner

Effective January 1, 2008, professional service must be performed by an IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified firm. You may contact the IICRC at 1-800-835-4624 for information. This organization maintains a national directory of independent professional cleaners who are trained and certified in a variety of cleaning specialties. Call and explain that you have purchased a Shaw carpet, and be sure to ask for a cleaner near you who uses the hot water extraction system. If you prefer tackling the job yourself, check these do-it-yourself guidelines before you begin.

DM Flooring Specialist is the only carpet cleaning company in Winnipeg that meets these requirements. Call 1-204-667-1888

 

Beaulieu Carpet Cleaning

What is my obligation as a new owner of a Beaulieu carpet to enable me to maintain my Limited Warranties? To maintain your limited warranties you must comply with all the requirements in this brochure. Failure to do so will void your warranty rights. Not all of the limited warranties listed in this brochure apply to every Beaulieu carpet. Because the features, duration, limitations, and exclusions of the warranties listed in this brochure will vary from one carpet style to another, it is your obligation to review with your authorized Beaulieu carpet dealer the warranties extended to you with the carpet you have selected. Our warranties and their duration are listed on the back of your authorized Beaulieu carpet dealer’s samples.

A complete description of these warranties can be found in this brochure.

• Maintain proof of purchase in the form of a bill, invoice, or statement from your dealer showing the Beaulieu style name, style number and date of purchase.
• Follow the required steps for regular maintenance of your carpet and use the correct spot cleaning procedures. Maintain receipts as proof of every professional hot water extraction cleaning.

How do I take care of my carpet?

New carpet is a major investment that adds significantly to the quality, beauty, comfort and warmth of your home. Proper care and maintenance not only protects your carpet, it gives added value to your carpet investment by providing you with many years of use. Proper care includes routine vacuuming, fast and effective spot cleaning, and regular professional cleaning using the hot water extraction method. What is required? The functional role of a carpet is influenced by carpet construction, fiber characteristics, color selection, installation, traffic load, soiling, and care and maintenance considerations.

To assure you enjoy all the benefits your Beaulieu carpet is intended to provide you throughout its lifetime, and to help promote a healthy indoor environment, Beaulieu requires the use of carpet care products that are certified by the Carpet and Rug Institute’s (CRI) Seal of Approval (SOA) Program. Spot cleaners, presprays, in-tank solutions and extractors that are SOA certified have demonstrated a high level of carpet cleaning performance. Information on these products can be obtained at www.carpet-rug.org.

Claims for staining and soiling will not be considered if a carpet has not been cleaned following the guidelines listed here, and maintained using products that carry the CRI SOA certification. Your carpet must also be professionally cleaned every twelve (12) to eighteen (18) months to maintain your warranty.

A receipt of professional hot water extraction cleanings is required to show proof of this service.

DM Flooring Specialist is the only carpet cleaning company in Winnipeg that meets these requirements. Call 1-204-667-1888

Mohawk Carpet Cleaning

Carpet Care and Guidelines for Triexta Fiber

1) Preventive Maintenance
• Use of mats or runners at all home entrances and on uncarpeted areas adjacent to carpet will reduce soil and moisture in traffic areas. Clean mats and any other rugs placed over carpet regularly.
• Mohawk recommends using furniture coasters to distribute the weight of heavy items, especially on furniture with wheels. Use a protective barrier between the wheels and the carpet.

2) Regular vacuuming most dirt, and even dust, takes the form of hard particles. When left in the carpet, these gritty, sharp particles abrade the pile of the carpet. Regular vacuuming not only prolongs the life of the carpet but will enhance its appearance as well. Most soiling in carpet is of the dry particle type which can be removed with a vacuum cleaner.
• Vacuum high-traffic areas daily, medium- to-high traffic areas twice weekly, and the entire house at least once a week.
• Use a vacuum with a rotating brush or beater bar. Change the bags often and check the beater bars for burs and gouges to prevent damage to the surface of the carpet. However, please note that carpet with thick loop pile, frieze and shag/cabled construction may become fuzzy or worn with use of a beater bar vacuum; Mohawk recommends the use of a suction-only vacuum for these carpet constructions.

Cleaning Recommendations

• Even with regular vacuuming, soil particles and oily dirt will cling to carpet fibers. Foot traffic drives these particles and dirt deep into the carpet. Mohawk recommends professional hot water extraction every 12 to 18 months using cleaning products, equipment or systems that carry the Carpet and Rug Institute Seal of Approval. (Visit www.carpet-rug.org for a complete list of certified products.) Periodic cleaning by a certified carpet care professional using the standard hot water extraction method (140 degrees) will refresh carpet appearance. Mohawk recommends the use of a certified carpet care professional that adheres to the IICRC S100 Standard Reference Guide for Professional Cleaning. For a list of professionals in your area visit www.certifiedcleaners.org.

DM Flooring Specialist is the only carpet cleaning company in Winnipeg that meets these requirements. Call 1-204-667-1888

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